Job Title

Job Description Summary

Job Description

Estates Manager

Global Occupier Services

Birmingham or Manchester

Cushman & Wakefield is a global leader in commercial real estate services, helping clients transform the way people work, shop, and live. The firmâ™s 52,000 employees in more than 60 countries provide deep local and global insights that create significant value for occupiers and investors around the world. Cushman & Wakefield is among the largest commercial real estate services firms with revenues of $5 billion across core services of agency leasing, asset services, capital markets, facilities services (branded C&W Services), global occupier services, investment management (branded DTZ Investors), tenant representation, and valuations & advisory.

We have a fantastic opportunity for a motivated Estates Manager to join our market-leading Global Occupier Services team, to be based from our Birmingham or Manchester offices.

This is a great opportunity for a Graduate or Surveyor-level Property professional to join our Integrated Portfolio Management team working on a prestigious retail client. As the Estates Manager, you will be assisting in the management of a large, diverse geographical portfolio for a large retail client. You will provide occupier clients with full property management services, collaborate with other skill lines across the Cushman & Wakefield Group and deliver a best-in-class service to our clients.

Key Responsibilities:

• To ensure cost effective operational running of client portfolio/region
• Liaison with clients and 3rd parties i.e. landlords and their agents to ensure uninterrupted use of the clientâ™s premises, effectively acting as the intermediary between landlord and tenant
• Identify and drive through cost savings for corporate occupiers
• For sublet properties, monitor income collection and tenant liaison
• Manage exit strategies for freehold and leasehold properties being vacated
• Provide reasoned strategic advice to clients on lease events where required
• Ensure adherence to lease terms and compliance with statutory requirements and advising clients of same
• Manage and liaise with other Cushman & Wakefield teams and other professionals to provide a full service to the client
• Direct and frequent client contact and reporting
• Undertake inspections to identify risks and opportunities for the client

Qualifications

• Degree level estate management qualification or equivalent desired
• Membership of RICS desired

Knowledge & Experience:

• Indicative 2 years relevant commercial property experience
• Up to date knowledge of legislation regarding property management
• Demonstrable technical competence in property management
• Basic IT skills (word-processing and spreadsheets)
• Property management / general practice background for or within either a corporate, public sector or private practice
• Working knowledge of industry specific packages preferred (e.g. HORIZON, TRAMPS)

Skills & Personal Qualities:

• Forward Planning â“ Plans and priorities own workload in order to achieve property management deliverables
• Enabling Delivery â“ Capable of delivering property management effectively and thoroughly within agreed standards
• Commercially Minded â“ Seeks efficiencies and cost savings for the client
• Building Relationships â“ Establishes and nurtures harmonious relationships with clients, their advisers and colleagues
• Developing People â“ Places a priority on developing own skills, knowledge and abilities in line with team requirements

Key Performance Indicators:

• Contribution to achievement of client and departmental targets
• Client satisfaction
• Delivery of regular and accurate client reports

We foster a culture of inclusion that embraces the unique strengths, perspectives, and experiences of all our employees. We firmly believe that our diversity enhances our team's capabilities, leading to improved decision-making, innovation, and business outcomes. If you have any reservations about applying, please don't hesitate to reach out to your local recruiter for additional information