Job Title

Job Description Summary

Job Description

Associate Director (Transaction Management) 

Global Occupier Services 

London 

Cushman & Wakefield is a global leader in commercial real estate services, helping clients transform the way people work, shop, and live. The firmâ™s 52,000 employees in more than 60 countries provide deep local and global insights that create significant value for occupiers and investors around the world.

Cushman & Wakefield is among the largest commercial real estate services firms with revenues of $5 billion across core services of agency leasing, asset services, capital markets, facilities services (branded C&W Services), global occupier services, investment management (branded DTZ Investors), tenant representation, and valuations & advisory. 

We have a fantastic opportunity for an Associate Director (Transaction Management) to join our expanding, market-leading Global Occupier Services team.  

You will beâ¯supporting in the implementation of the business plan through managing and developing client relationships, contributing to business development assignments, managing clientâ™s assignments, representing the office/ team in the market. Your role will include managing responsibilities for project delivery, reporting and fulfilling revenue and profit targets. 

Responsibilities:â¯Â 

Clients & Marketingâ¯Â 

• Maintain, develop and strengthen strategic relationships with new and existing clients, actively developing business opportunities.â¯Â 

• Day-to-day liaison with assigned client representative(s) during the course of an instruction.â¯Â 

• Establish and maintain own and team profile internally and externally through effective PR and deal promotion.â¯Â 

• Manage or contribute to initial discussions, preparation of tender documents, delivering pitches/ presentations and conducting negotiations.â¯Â 

• Ensure projects and reports are delivered on time and in budget and to client objectives.â¯Â 

• Strengthen Cushman & Wakefieldâ™s integrated portfolio by building links across business groups and global office network and working collaboratively to generate new instructions, pool expertise and provide advice.â¯Â 

• Proactively looks for and is able to target new business and revenue opportunities with new and existing clients.â¯Â 

• Manage and liaise with internal teams and external consultants to provide a full service to the client. Including overseeing communication, reporting and documentation from C&W local offices to ensure high quality service standards.â¯Â 

• Create and implement plans for gathering and acting on client feedback.â¯Â 

• Advise clients on portfolio strategy and optimisation solutions.â¯Â 

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Profit & Financeâ¯Â 

• Identify and deliver cross-selling opportunities for other areas of the business.â¯Â 

• Contribute to projecting annual fee income via accurate fee forecasting/managing potential fee pipeline.â¯Â 

• Effectively use established systems for debtor and disbursement recovery to secure cash flow and profitability, e.g. billing, debt pricing, costings. 

• Understanding of product pricing and maintain profitable fee structures. 

• Grow revenue and profitability generated by existing clients.â¯Â 

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Operations & Riskâ¯Â 

• Ensure timesheets are up to date and reflective of current work.â¯Â 

• Ensure own and teamâ™s work complies with firm procedures and guidelines (health & safety, quality, risk, professional code of conduct).â¯Â 

• Identify, manage and mitigate risks by implementing plans to review output of quality and risk procedures and achieve clear internal and external audit reports.â¯Â 

• Support and help drive both internal and external processes.â¯Â 

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People & Teamsâ¯Â 

• Provide on-going coaching, mentoring and other development opportunities for Director reports and/or Surveyors/ Consultants; conduct performance reviews with direct reports.â¯Â 

• Keep own knowledge of relevant case law up to date.â¯Â 

• Lead and co-ordinate the work of team on client projects; prioritise activities and delegate on the basis of appropriate expertise and development needs of team.â¯Â 

• Sets and achieves own objectives in line with business plan and update with line manager as necessary.â¯Â 

• Undertake and record the requisite amount of Continuing Professional Development (CPD).â¯Â 

• Participate in non-fee generating activities such as graduate recruitment, L&D, resourcing and support local office social activities.â¯Â 

• Bring fresh ideas and innovation to the group to enable a level of self-improvement.â¯Â 

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Qualifications:â¯Â 

• Degree level qualification in Commercial Real Estate or related but not essential. 

• RICS / MRICS. 

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Core Knowledge & Experience:â¯Â 

• Proven track record across a variety of sectors.â¯Â 

• Experience of leading projects to deliver seamless client service.â¯Â 

• Demonstrable ability to take responsibility of sizeable and complex client instructions.â¯Â 

• Business development and client relationship management. Demonstrable understanding of client needs.â¯Â 

• Experience in networking and building relationships internally and externally.â¯Â 

• Experience selling successfully to clients.â¯Â 

• Experience in lead client contact positions, conducting pitches and presentations.â¯Â 

• Demonstrable technical competence in areas relevant to role.â¯Â 

• In-depth market and local knowledge in the relevant business area.â¯Â 

• In-depth knowledge of the real estate industry sector.â¯Â 

• Financial acumen and budget management.â¯Â 

• High level business and report writing experience.â¯Â 

• In-depth knowledge of current legislation and case law relevant to role.â¯Â 

• Some experience in managing people and teams.â¯Â 

• IT skills (MS Word, Excel, PowerPoint, Outlook, Internet).â¯Â 

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Core Knowledge & Experience (specific to the role):â¯Â 

• Strong eye for detail.â¯Â 

• Pro-active approach.â¯â¯Â 

• Excellent presentation skills in the output and delivery of client work.â¯Â 

• Ideally, experience of international real estate markets or working in a cross-border role.â¯Â 

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Skills & Personal Qualities:â¯Â 

• Ability to manage multiple projects at the same time, maintaining an excellent quality of service.â¯Â 

• Strong selling and negotiation skills.â¯Â 

• Proactive and solution oriented.â¯Â 

• Very high standards of presentation.â¯Â 

• â¯Good marketing skills.â¯Â 

• Good commercial awareness skills.â¯Â 

• Coaching and leadership skills.â¯Â 

• Good communicator.â¯Â 

• Time management.â¯Â 

• Business and report writing.â¯Â 

• Team player.â¯Â 

• Excellent command of written/verbal English. 

We foster a culture of inclusion that embraces the unique strengths, perspectives, and experiences of all our employees. We firmly believe that our diversity enhances our team's capabilities, leading to improved decision-making, innovation, and business outcomes. If you have any reservations about applying, please don't hesitate to reach out to your local recruiter for additional information