Job Title

Job Description Summary

Job Description

Account Director - Estates Management

Occupier Management, Global Occupier Services

Reports to GOS Executive Account Director

Birmingham
 

Cushman & Wakefield is a global leader in commercial real estate services, helping clients transform the way people work, shop, and live. The firmâ™s 52,000 employees in more than 70 countries provide deep local and global insights that create significant value for occupiers and investors around the world.

Cushman & Wakefield is among the largest commercial real estate services firms with revenues of $10.1 billion across core services of agency leasing, asset services, capital markets, facilities services (branded C&W Services), global occupier services, investment management (branded DTZ Investors), tenant representation, and valuations & advisory.

The Global Occupier Services business within Cushman & Wakefield have a fantastic opportunity for a Partner-level Account Director to join our market-leading Global Occupier Services function, based in Birmingham.

A Partner at Cushman & Wakefield is responsible for delivering outstanding business results, demonstrating competence in a broad range of varied work activities, while being adept at operating in an ambiguous and changing environment. They are recognized for their contribution as a business enabler, a leader and manager of talent and a trusted partner.

Role Purpose:

We are looking for an experienced Leader to drive the service delivery, deliver exceptional client results and lead the team.

• Role: Own all aspects of the portfolio management for one of the UKâ™s largest Government Departments with a UK portfolio of c800 properties and a +£300m pa budget. Ensure service delivery is sharp, compliant, and cost-effective.
• Client Focus: Work with the client senior stakeholders, proactively identifying needs & bringing C&W experts to support future strategic planning & portfolio activity aligned to client goals.
• Leadership: Set vision and strategy for the account; manage and lead the core portfolio management team, partner with data and finance service team and the call off UK C&W skill lines including agency, building surveying and Landlord & Tenant.
• Performance: Track KPIs, report accurately, champion continuous improvement and innovation.
• Financials: Responsibility for the account P&L delivering revenue and margin targets including cross selling growth & growth targets.
• Expertise: Bring 10+ yearsâ™ experience, deep property management know-how, and strong leadership. RICS membership and degree-level qualifications preferred.
• Culture: Thrive in a diverse, inclusive environment. Cushman & Wakefield values every perspective and fosters growth for all.

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