Position Overview:

LightBox is a data and technology company in the Commercial Real Estate industry. We are currently looking for a Solutions Engineer to join our rapidly growing team! The Solutions Engineer will be the technical partner to the Account Executive and a trusted advisor to our prospects, who will promote faster and predictable solution closures by improving the overall solution, quality of deals, and increased revenue. The Solutions Engineer responsibilities include, but are not limited to, supporting the Field Sales team with prospects and existing customers in all aspects of customer management, solution selling (with both in-person and online meetings), proposal writing, product demonstrations and solution development within the assigned vertical. The Solutions Engineer will report directly to the Director of Solutions Engineering.

The role requires partnering and collaboration with the Account Executives to educate, demonstrate and evangelize the merits of our solution sets. You will be responsible for the entire evaluation process of the sale, guiding, providing best practices and providing support, to bring the evaluation to a successful end and move the opportunity to financial closure.

What you will do and achieve:

• Front line technical problem solver, who defines, evaluates and successfully closes the issue
• Participates in technical calls and meetings with prospects and clients
• Voices customer feedback and suggestions to LBA product managers for product enhancements
• Comfortably navigates the Parcel and Property data discussion highlighting the strengths, downplaying the weaknesses and communicates why the data is what it is
• Develops API samples, generates SQL reports and performs match and append services during the sales cycle to prove out
• Instills client confidence in LightBox technical staff and capabilities by being a technical expert and evangelist for LBA LightBox product suite
• Understands the assigned vertical segments personas, general pain points, and other solutions to bring forth compelling and valuable LightBox solutions
• Coaching the AE on proposed solutions and assists the AE to understand the technical aspects
• Attending regional and national trade shows and conventions to support Field Sales efforts
• Communicate and document through Salesforce
• This is an exempt position within the $90k-110K range based on a 40-hour work week.

Who you are:

Education

• Bachelor’s Degree in related field

Experience

• 3+ years of experience in Location Intelligence, Big Data, SaaS, and/or the API integration business model

Key Knowledge & Skills

• Excellent communication skills. Clear concise writing style and comfortable in front of audiences, including senior level executives
• Project management skills to organize many opportunities and evaluations
• General programming skills

Core Competencies

• Manage multiple projects, prioritizing as needed
• Technically savvy and can function with minimum oversight
• Be a thoughtful collaborator with cross-functional teams
• Self-starter and an initiative taker
• Strong Interpersonal skills

Other Desirable Attributes

• Any non-required, but nice to have experiences

Physical Requirements

• Regular Office Environment: Lifting up to 25 lbs., Sitting for extended, continuous periods of time, Communicating via telephone etc.
• Travel up to 30%

LightBox's Diversity Commitment:?

LightBox is fully committed to employing a diverse workforce and creating an inclusive work environment that embraces everyone’s unique contributions, experiences, and values. We believe in unity in diversity and offer a collaborative work environment that encourages creativity, initiative and professional growth and provides a competitive salary and benefits package. ? We are better together when we support, recognize, and embrace our differences.

This job description is a general listing of the required tasks and expectations of the position and in no way implies that the duties listed above are the employee’s only responsibilities. The employee is expected to perform other tasks, responsibilities and training as instructed by their supervisors. Duties and responsibilities may change at any time with or without notice.

This position may require additional hours outside of the standard work schedule including occasional holiday, evening and/or weekend hours in order to meet deadlines or to accommodate customers.

LightBox and all its holding companies are an equal opportunity/affirmative action employer. It is the policy of the LightBox and its holding companies to prohibit discrimination of any type and to afford equal employment opportunities to employees and applicants, without regard to race, color, religion, sex, national origin, age, disability, or veteran status.  

NO TELEPHONE CALLS OR AGENCY SOLICITATION PLEASE.

About LightBox

LightBox is a data and technology company in the commercial real estate industry. From location intelligence to environmental due diligence to lending, valuation and broker resources, we offer solutions that deliver depth, speed and accuracy to allow our customers to act on decisions with the highest degree of confidence.

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