USA - MA - Cambridge
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Minneapolis-St. Paul Metro Area , Minnesota
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Philadelphia, Pennsylvania
Posted: 02-Dec-22
Location: USA - MA - Cambridge
Type: Full-time
Salary: Open
Internal Number: 60819BR
The Director of Operations oversees all day-to-day operations the Harvard Real Estate (HRE) portfolio, and specifically focused on the development and implementation of consistent HRE execution in all facets of operational excellence through effective leadership, standards and guidelines, training, mentorship, accountability and operational and project support. This position oversees operations and financial management of a diverse portfolio that includes ~1.5M square feet of office space filled primarily with University colleagues, 350,000 square feet of retail space reflecting a range of offerings, 500,000 square feet of warehouse/flex properties and a diverse mix of University-owned historic buildings, hotels, a vacation rental property and other assets. Property locations vary but are primarily located in and around Cambridge/Allston campus of Harvard University. This person will also contribute to key strategic projects in a rapidly changing environment that includes both academic and commercial stakeholders.
Additional Qualifications and Skills
- Experience working in a setting with both institutional and commercial tenants preferred.
- Strong communication & team-building skills essential. Must be able to communicate effectively with a wide variety of stakeholders in academic and commercial settings. Ability to listen to feedback and constructively problem-solve is critical to success.
- Ability to plan and execute strategically at an executive level but also contribute to urgent on-the-ground problem-solving when necessary.
- Must be able to effectively supervise all levels of property/facilities operations employees, including construction project managers, property operations assistants & facilities engineer, with a strong emphasis on financial management. Experience working in a matrix organization with shared responsibility for capital project execution helpful.
- Looking for strong track-record of follow-up and follow-through. Must be creative, flexible, positive, highly organized, and able to develop and implement systems and procedures, and communicate process effectively.
- Experience w/ MS Office systems, Yardi leasing system, OSHA regulations preferred.
Additional Information
Emergency Status Designation: Critical Personnel
Salary Grade: 060
Union: 00 - Non Union, Exempt or Temporary
Commitment to Equity, Diversity, Inclusion, and Belonging
Harvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.
EEO Statement
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
